Delivery Information
Delivery is either by Royal Mail or courier depending on the size and weight of your order. When ordering you select the shipping method that you think best suits your items. If that shipping is under or over priced we will inform you before processing and make the alteration at our end.
Delivery Prices
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Small packages and light weight items
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£5.00 |
| DVD Only Shipping (will be applied at our end) |
£2.00 |
| Next day delivery up to 5KG |
£8.50 |
| Next day delivery up to 20KG |
£13.00 |
| Next day delivery up to 30KG |
£20.00 |
For orders over 30KG and for international shipping we will contact you to confirm delivery costs before taking payment.
December Discount
Throughout the month of December will be offering a 10% Discount on all spares orders over £100. The discount will be calculated at the check out stage of the buying process.
This offer is on the net price of the items, before VAT.
The discount is only on physical goods, and does not apply to surcharges, refunds and carriage costs during the offer period.
Privacy Information
We respect your privacy and so we will not share your personal information with any third party.
Your details will be accessible only by authorised members of staff at E.J. Ward and will be used only for the purposes of processing your order and administering our website.
Your data will be stored in accordance with the UK data protection act and will not be transferred outside of the United Kingdom.
We operate a newsletter which customers can choose to subscribe to on an opt-in basis. The newsletter is operated in strict accordance with industry standard "best practice" procedures. Subscribers can choose to unsubscribe at any time and the request will be handled automatically and immediately.
Security Information
We take great care to ensure that your information is handled securely.
Our website uses 128bit SSL encryption to transfer your login details, personal information and payment details securely, and your payment details are encrypted when stored in our database.
We will delete your payment details from our database once your order has been processed.
Terms and Conditions
Payment will be taken once your order has been processed as your items are shipped.
Prices are correct at time of publishing but errors and omissions are excluded.
We reserve the right to change the pricing of our parts and services without prior notice. However, we will not alter the price of an item after you have been through the checkout.
Questions? Please call 0116 279 9060
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